Practitioner information

Image showing the variations of WaterMark trademarks and their specification and licensing numbering.

Did you know most plumbing and drainage products need WaterMark certification?

The Plumbing Code of Australia (PCA) requires any plumbing or drainage product of a type listed on the WaterMark Schedule of Products to be WaterMark certified before it can be installed by a licensed plumbing practitioner.

If a product listed on the Schedule of Products is to be installed in Australia, including those purchased via online stores like eBay and Amazon, the product must be:

  • WaterMark certified;
  • marked with the WaterMark trademark, WaterMark licence number and the applicable product specification;
  • listed on the WaterMark product database; and
  • provided with a Scope of Use statement specifying its intended use.
  • Any associated product packaging and promotional material must also be marked with the WaterMark trademark and licence number.

    Installation

    It is legal to sell non-WaterMark certified plumbing and drainage products in Australia. However, if the product type is listed on the Schedule of Products, but is not WaterMark certified, a licensed plumbing practitioner is not permitted to install it.

    Also, if a non-WaterMark certified product is installed where a WaterMark certified product is required by the PCA, the state or territory plumbing administration may not accept the installation.

    For this reason it’s important that you look for the WaterMark on products and packaging before purchasing and installing, to ensure the product is certified and authorised for use. If you’re buying online, ask the supplier for this information if it’s not available on the website.

    If your client is supplying their own plumbing products for you to install, remember to ask them to look for the WaterMark and to only supply you with WaterMark certified products. Buying WaterMark certified products means they are fit for purpose, authorised for installation and safe for you and your clients.

    Check our database

    Search the WaterMark product database to make sure the product you want to buy, or have been asked to install, is WaterMark certified.

    You can search by:

  • WaterMark licence number;
  • product type, brand name, model name or model ID; or
  • licensee name.
  • Can’t find the product?

    Request the certification information from the supplier before you buy or install it.

    Found something illegal?

    If you suspect that a product is not WaterMark certified or is labelled incorrectly, report it.

    Need more information?

    Find out more from these resources:

    What is WaterMark? – explains the Scheme and its purpose (Video – 1.55min)

    What requires WaterMark? – describes the types of products that require WaterMark certification and also how to know if a product has been certified (Video – 3.12min)

    Using the Product Database – provides guidance on navigating the database (Video – 3.58min)

    Plumbing Regulations in Australia – gives guidance on how plumbing regulations work in Australia (Infographic)