Frequently Asked Questions

The fee, which grants the user the right to use the WaterMark trademark, is $500 + GST per annum per WaterMark Licence.

This is the process established in the NCC to demonstrate that a product or material is fit for purpose to comply with the requirements of the NCC.

For project-specific advice, please contact your local State or Territory building or plumbing administration, local council or a private building certifier.
Yes. The digital NCC formats will contain the list of amendments in each volume.
For registered users, the ABCB will provide clarification of NCC clauses only, not project-specific advice. If you require clarification of an NCC clause, an enquiry submitted using the online enquiry form located on the Contact Us webpage. For further clarification the ABCB Office's responsibilities are outlined under the ABCB section of this website.
  1. Visit the Request Password Reset page (http://www.abcb.gov.au/User/Request-Password-Reset) on this site.
  2. Enter your existing email address (the one you registered with).
  3. Select the yellow 'Request Password Reset' button. If successful the ‘Email Sent!’ wording will show and you will then receive a verification email to the email address you identified.
  4. Upon receipt of the email you should click on the 'Click Here to reset your password' link. This will take you to the Reset Password page.
  5. Then enter a new password and select Reset Password. If successful the ‘Password Reset Success!’ wording will show and you will be able to access the NCC and archived volumes.
  6. A confirmation email will also be sent to you once the reset is successful.
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